Back to the Basics is a five-part video series designed to introduce young adults to the work world. It addresses the issues of problem solving, conflict resolution and etiquette, communication skills, stress management, and professional image. A diverse group of young adults share their experiences in the workforce, giving the viewer a look at what works and what doesn’t.
Talent, ambition, and great ideas won’t amount to much if they’re not supported by good communication. This four-part series helps high school and college students improve their communication skills in four critical areas: listening, speaking, writing, and reading.
Teamwork and good relationships with colleagues are both key to the productive operation of most organizations. Conflict is inevitable though, and all personnel should know how to deal with it appropriately. Filmed in Australia and the U.K., this program examines employee relations and workplace conflict, using interviews with experts to explore the nature of workplace disputes, the role of managers and the human resources department in handling them, and effective strategies for their resolution. The video is an ideal resource for anyone preparing for employment or studying workplace relations.
This series of workshops-on-video is designed to improve employees’ success and work satisfaction. These programs teach viewers to listen, understand, and accept the needs, wants, and feelings of customers; to communicate their own thoughts and feelings to customers; to neutralize and resolve conflicts, both in person and over the phone; and to face and resolve problems resulting from failure of communication, inadequate service, and errors.
This two-part series explores ways in which the workplace can be made more enjoyable for employees, and hence more productive for the business as a whole. Focusing on communication skills and teamwork, the programs use dramatizations to illustrate concepts of sensitivity to diversity, and good coworker relationships.
Do you want to know in a nutshell what it takes to market yourself in a competitive job markett? In just 100 pages you will gain insights on how to build a strong resume and cover letter, engage employers with a value-added thank you letter, work with recruiters, and interview authentically, confidently, and with ease. In this book, Barbara Safani shares strategies to managing a successful job search, including: Resume writing, cover letter, interview tips, and thank you letter tips.
Career planner Dawn Rosenberg McKay shares answers to more than 200 of the toughest interview questions, such as:
What are your long-term goals?
How do you handle failure?
What does success mean to you?
Why did you leave your last job?
From preparing for the first interview to polishing existing skills, this book arms you with knowledge of what to say and how to say it, giving you the advantage over competitors and the confidence to succeed.