Login to RefWorks
New to RefWorks?
Create your own RefWorks account in which to store your personal database of citations (if you are accessing the site from off-campus, you will need to log in with your Student or Employee ID number and Library PIN).
After creating your account, you will receive a welcome email containing instructions for accessing RefWorks.
Group Code
You may be asked to enter a "group code" when accessing RefWorks or Write-N-Cite remotely. The group code will be emailed to you when you set up your individual RefWorks account, or you can email the Library, providing your name and your Student or Employee ID number, to get the group code.
RefWorks mobile
Mobile interface to RefWorks - search and add to your RefWorks database on the go.
RefMobile is accessed using your Group Code and the RefWorks login information that you create. Contact the Library for your group code.

About RefWorks
Create, import, store and organize references. RefWorks is a web-based tool for managing bibliographic citations. You can build your own database of citations, or references, by:
- importing records from library catalogues, article databases, RSS feeds and web sites.
- creating your own citations manually.
Generate bibliographies. Once you have citations in your database, you can automatically generate bibliographies in hundreds of styles, from journal-specific formats to more standard styles like APA, MLA, and Chicago.
Format Word documents with in-text citations and Works Cited lists. You can also generate in-text citations and bibliographies in Microsoft Word by using the Write-N-Cite utility.
Write-N-Cite
You can generate in-text citations and bibliographies in Microsoft Word documents by using the Write-N-Cite utility. Write-N-Cite is not web-based - you must download and install the utility on your computer in order to use it (NB - Write-N-Cite is already installed on VIU lab computers - look for it under Programs --> RefWorks --> Write-N-Cite.)
Known compatibility issues:
- Write-N-Cite is not compatible with the new Mac OS, Lion. We do not have a release date for a compatible version, but it is expected this fall.
- Write-N-Cite is not compatible with Word 2011 (Mac). The new version of WNC should also address this issue.
- Write-N-Cite often has trouble working with .docx files. Please resave the file as a .doc and try running your bibliography again.
Download Write-N-Cite for Windows or Mac now!
To configure Write-N-Cite for off-campus use, follow the instructions below:
For Windows users:
- Download and install Write-N-Cite.
- Go to Start --> Programs --> Refworks and start up the WNC Proxy Configuration Utility.
- The utility will ask you to enter a proxy server URL -- type
http://ezproxy.viu.ca/login?url=http://refworks.scholarsportal.info/?WNC=true
into this field and click OK.
For Macintosh users (please note that at this time, Write-N-Cite is not compatible with the latest Mac OSX Lion; RefWorks is working on a WNC version that will work with Lion):
RefGrab-It
RefGrab-It is an optional feature for capturing bibliographic information from web pages. It is available in two versions — as a bookmarklet that works with either Internet Explorer or Firefox and as downloadable plug-ins for Internet Explorer and Firefox. RefGrab-It cannot be used on .pdf files from web sites.
To download RefGrab-It, or for more information about this tool, go to the RefGrab-It page in the Tools menu of your RefWorks account.

Information on using RefGrab-It can be found in the RefWorks online help.
Technical Notes
Two known bugs have been identified in RefWorks 2.0:
- When adding more than one reference manually, only the first one will save to a selected folder. In order to get subsequent references to land in a particular folder you need to click "Save," then close the lightbox and click "Add" again. Clicking "Save and Add New" will save the references, but only the first one will go into the designated folder. This error occurs even if you re-select the folder each time. It does not occur if you select a different folder each time. If you're entering a whole bunch of references, it is probably faster to just "Save and Add New" knowing they won't be in that folder. After you've added your new references, sort "All Reference" by RefID, then move your new ones into a folder.
- When editing a reference you cannot tab between fields; you need to click on each field. Tabbing between fields causes only the last field to be saved. For instance, if you added a publication year, volume, and issue number, only the issue number will be saved if you have tabbed between these fields.
Workshops, Tutorials & Help
RefWorks help comes in several forms:
- Drop-in RefWorks workshops in the Library
- Scholars Portal RefWorks Libguide - good information for Canadian institutions
- RefWorks 2.0 Fundamentals tutorial
- More video tutorials on the RefWorks YouTube channel
- RefWorks 2.0 Fundamentals Workbook
- RefWorks 2.0 Advanced Workbook
- Online RefWorks workshops ("webinars")
- Contact the VIU Library Reference Desk in person, by email or by phone at (250) 740-6151
Compatibility Issues
Write-N-Cite compatibility issues:
- Write-N-Cite is not compatible with the new Mac OS, Lion. We do not have a release date for a compatible version, but it is expected this fall.
- Write-N-Cite is not compatible with Word 2011 (Mac). The new version of WNC should also address this issue.
- Write-N-Cite often has trouble working with .docx files. Please resave the file as a .doc and try running your bibliography again.
Internet Explorer 9 compatibility issues:
Internet Explorer 9 users may find they are unable to edit the Title field when manually entering a reference. This is a known bug. There are a few ways to fix this:
- In the top right-hand side of the URL bar, you may see a little broken page:
. Click on this icon and it will turn blue:
. You should now have full functionality in RefWorks. - You can also turn this on by clicking the little wheel at the very top right-hand side of your browser window:
and selecting Compatibility Mode. - You may also choose to work in another browser.
Contact Us!
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Call us... Nanaimo:
Cowichan:
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In-person research help... Nanaimo: ...also available at Cowichan & Powell River campus libraries |
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